Treasury and Trade Solutions
Payment Options Guide
*
Citi
®
Department of Defense Travel Card Program
Online Payments
http://home.cards.citidirect.com
Posting Time Frame
Typically within 48 business hours
Instructions
Be prepared to enter the following
information:
• 9-digit ABA routing number
• Checking account number
• Full 16-digit Travel Card account
number
Pay-by-phone**
(800) 200-7056
(757) 852-9076 (collect)
Posting Time Frame
24 to 48 business hours
Instructions
Have your full 16-digit Travel Card
account number ready and be prepared
to provide the customer service agent
with the following information:
• 9-digit ABA routing number
• Checking account number
• Check number
• Payment amount
Express Mail Payments (FedEx, UPS,
Airborne)
Citibank Government Card Services
Payments Department
1500 Boltonfield Street
Columbus, OH 43228
Posting Time Frame
24 to 48 business hours
Instructions
• Enter full 16-digit Travel Card account
number on memo line of the check or
money order
• Detach payment coupon from
statement and include with check
• Payments must be sent to the physical
street address (no P.O. Boxes)
• If sending on a Friday, mark for
Saturday delivery. If not marked,
carrier will deliver on the next
business day
Western Union/Quick Collect
Code City: Roman SD
Posting Time Frame
24 to 48 business hours
Instructions
• Advise clerk you would like to make
a quick collect. Western Union only
accepts cash or money orders
• Have your full 16-digit Travel Card
account number available
Payments via U.S. Mail
Citibank Government Card Services
P.O. Box 183173
Columbus, OH 43218-3173
Posting Time Frame
7 to 10 business days
Instructions
• Enter full 16-digit Travel Card account
number on the memo line of the check
or money order
• Detach payment coupon from
statement and include with check
Treasury and Trade Solutions
citi.com/treasuryandtradesolutions
© 2014 Citibank, N.A. All rights reserved. Citi and Citi and Arc Design are registered service marks of Citigroup Inc.
1248815 GTS05254 09/14
*Please note that payments cannot be made at a Citibank branch
**We cannot accept credit card or debit card payments with this option
