Plan to Provide for the Deplanement of Passengers Following Excessive Tarmac Delays
Section 1
Scheduled Air Carriers
Lubbock Preston Smith International Airport is served by signatory air carriers operating 24 flights each
day into and out of Lubbock, Texas. It is the responsibility of the air carrier to handle tarmac delays in
accordance with their corporate policies. The Lubbock Preston Smith International Airport will assist
the air carriers when notified that an excessive tarmac delay is imminent. All gates are common-use and
may be used by any carrier. The airport owns nine (9) jet bridges and boarding gates, but, even if an
aircraft is parked on the east end of the air carrier ramp the passengers are within walking distance of
the terminal building. Bathrooms are available in the sterile and non-sterile areas. The airport has one
food court and a Starbucks that provide service during scheduled air-carrier operating hours. With
advanced notice of diverted aircraft the food court remains operational. In addition, there are several
vending machines on both the sterile and public sides throughout the terminal building.
The airport has a 24-hour Communications Center as well as a full-time Police department that are
available, as needed to help ensure passenger safety and security. In the event of a medical emergency
a mutual aid plan is in place with local Emergency Medical Services, the city fire department and
ambulance services.
There are nine (9) boarding gates available for the airlines. It is the airline station manager’s (or their
representative’s) responsibility to park all aircraft, and, if needed, service these aircraft with baggage
loading, unloading, fueling, deplaning and boarding. The gates at Lubbock Preston Smith International
Airport are under common use gate leases permits, or agreements to air carriers and are controlled by
the airport. We direct our common use air carrier users to make gates and other facilities available to an
air carrier seeking to deplane at a gate, to the maximum extent practicable.
The terminal tarmac is designed primarily for use by 737 and regional jet aircraft, however, the ramp
and boarding gates are capable of accommodating a number of larger commercial aircraft. It should be
noted that NO boarding gate jetbridge is designed to accommodate any aircraft larger than a 767. In
the event an aircraft larger than a 767 jet diverts into Lubbock, the airport can secure stairs for Airbus
aircraft from the FedEx cargo facility on-site. There are a limited number of parking spaces available
for large aircraft, all of which require the aircraft to power out of parking. The station manager on
duty for the affected airline will coordinate with Lubbock Preston Smith International Airport personnel
before any gate or alternate parking area is used to ensure continuous operations for other aircraft that
may have to transit the airport. If needed the airline may work with the Fixed Base Operator (FBO) to
obtain the use of stairs, tugs, etc. for
ground servicing of aircraft. Any cost for these items will be the
sole responsibility of the airline.
In the event that a decision is made by the aircrew and airline to de-plane, all passenger deplaning will
be conducted on the terminal ramp. In the event of a national emergency resulting in the grounding of
air traffic and parking away from the terminal ramp, the Lubbock Preston Smith International Airport
has in place a method of transportation to get passengers to the main terminal. The airline will contact
the Airport Operations Communication Center to arrange for this service.
If passengers are brought into the terminal it is the responsibility of the airline to ensure that all
passengers remain in the sterile area or to coordinate with local TSA to ensure screening is possible